The Pensions Regulator

The Pensions Regulator is the regulator of work based pension schemes in the UK.  Its objectives are to:

  • protect the benefits of members of work based pension schemes;

  • to reduce the risk of situations arising which might lead to calls on the Pension Protection Fund; and

  • to raise the standards of administration of work based schemes.

The Pensions Regulator is based at:

Napier House
Trafalgar Place

Telephone:  01273 811 800

The Pension Tracing Service

Details of the Scheme have been forwarded to the Pension Tracing Service.If in the future you should wish to contact the Pension Tracing Service to trace any previous pension rights you can write to:

Pension Tracing Service
The Pensions Service
Tyneview Park
Whitley Road
Newcastle Upon Tyne
NE98 1BA

The Pension Advisory Service and the Pensions Ombudsman

The Pensions Advisory Service (TPAS) is available to help members and other beneficiaries who have pension queries or other difficulties, which they have not managed to resolve with their scheme’s trustees or administrators.  TPAS is a Government funded body and will allocate a professional adviser to liaise with the Scheme on your behalf. 

The Pensions Advisory Service
11 Belgrave Road

Telephone:  0845 601 2923

Email: enquiries@pensionsadvisoryservice.org.uk

You may also approach the Pensions Ombudsman to decide a matter involving your membership of the Scheme.He can investigate and determine complaints or disputes of fact or law in relation to an occupational pension scheme which are referred to him within his jurisdiction under the Pensions Act 1993.

The Pensions Ombudsman
11 Belgrave Road

Telephone:  020 7834 9144

Email: enquiries@pensions-ombudsman.org.uk

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